Senior Security Supervisor (Manchester)
Showsec is looking for a Senior Security Supervisor to join our team at the Lowry in Manchester. The role is primarily focused on delivering a high standard of security across the Lowry building, ensuring the safety and security of the site at all times. The successful candidate will also support other areas of the building when required and provide a warm, professional welcome to all visitors. The role includes the management of both contracted and casual security staff and will be responsible for creating and maintaining the shift rota to ensure appropriate staffing levels are always in place.
The ideal candidate will take pride in delivering exceptional customer service and be committed to upholding and enhancing the company’s reputation as a market-leading specialist in Crowd Management and Event Security, helping to create safe, secure, and welcoming environments for all.
What Showsec can offer you
- A permanent contract
- Hourly rate of £15.50
- Average of 56 hours per week, working a rotating shift pattern of 3 days, 3 nights, followed by 3 days off
- Annual leave allowance
- Employer pension contributions of 5% (Royal London)
- Access to BUPA private medical cover*
- A range of valuable medical and practical support services through our Employee Assistance Programme
- Excellent training and development opportunities
*Upon successful completion of probationary period
What you’ll be doing
The purpose of the role of a Security Supervisor is to ensure the security and safety of The Lowry. This involves overseeing the security team, monitoring the site, and implementing security procedures. The Security Site Supervisor is responsible for ensuring that all security staff adhere to protocols and procedures and that any security incidents are reported, investigated, and resolved in a timely manner. The Security Supervisor is also responsible for liaising with local police, other law enforcement agencies, and members of the public in order to ensure the safety and security of the site. Your day to day duties will include:
- Management of access / egress control
- Monitoring and authorising the entrance and departure of employees, contractors and other persons, to guard against theft and maintain security of the premises. This may involve the examination of hand baggage, parcels, or vehicles
- Maintaining constant staffing of the Security Control Room in order to take immediate action to deal with fire alarms, intruder alarms, the communications systems, building management systems and to monitor the Lowry’s CCTV cameras if a valid SIA CCTV license is held, to be alert to any suspicious activity
- Providing regular, high profile, internal and external patrols of the premises to prevent and detect any signs of intrusion and ensure the security of doors and windows. To safeguard confidential material / information
- Reporting any incidents or suspicious activities, in person or via radio communication and record accurate reports of activities and irregularities in the Daily Occurrence book. Ensure relevant audits are completed. Monitoring of CCTV systems if a valid SIA CCTV license is held and following procedures in the event of an incident
- Comply with all company and client policies and procedures relating to the role including laws and regulatory influences
- Preparing and updating staff shift schedules. Liaising with the security manager and other departments.
What we need from you
- Valid SIA Door Supervisor Licence, along with experience within the security, crowd management or event industries
- Valid SIA CCTV Licence or an upcoming CCTV course booked
- Right to work in the UK**
- Maths GCSE or equivalent (C or above )**
- English GCSE or equivalent (C or above )**
- First Aid at Work certificate or a commitment to undertake the training once in role
- Strong interpersonal and observational skills
- Ability to work both independently and as part of a team
- Excellent communication skills at all levels
- Computer literate and competent at using Microsoft Office
- Reliable, confident, and committed
- Quick-thinking and the ability to deal with situations as they arise
- Ability to work night shifts and unsociable hours
- Previous experience in supervising or leading a team
Internal Essential Criteria
- Showsec Supervisor qualification
** Criteria marked ** will need to be evidenced at interview.